The Residential Tenancies Act 1997 governs how rental bonds are managed in Victoria, and outlines specific conditions under which a landlord can claim from a bond. As of December 2025, landlords cannot simply ‘keep’ a bond; they must apply to the Bond Authority (through the Residential Tenancies List at VCAT) to make a claim.
Currently in Melbourne, landlords can claim from the bond to cover legitimate costs such as unpaid rent, damage to the property beyond fair wear and tear, or costs to repair damage. In the Eastern Suburbs, where properties often command higher rents and are keenly maintained, detailed condition reports are crucial. These reports, completed at the start and end of the tenancy, are key evidence if a claim is lodged. The Bond Authority will assess the evidence provided by both parties. Common claims involve cleaning, garden maintenance, or minor repairs. It’s important to realise that landlords must provide invoices or quotes for any claimed costs. Disputes are common, and VCAT hearings are frequently required to resolve them. In 2026, we anticipate continued scrutiny of bond claims, with VCAT increasingly favouring detailed evidence and fair wear and tear assessments.
Ultimately, a landlord must justify any claim against the bond through a formal process, and the Bond Authority makes the final decision.