What’s VCAT and when do I use it in Victoria?

The Victorian Civil and Administrative Tribunal (VCAT) is Victoria’s specialist tribunal resolving a wide range of legal disputes, including those relating to property. It provides a less formal and often more cost-effective alternative to court proceedings.

When selling property in Melbourne, as of December 2025, VCAT most commonly arises in disputes concerning incorrect disclosures on a Section 32 Vendor Statement. This statement details crucial property information buyers rely on. If a buyer discovers a material fact wasn’t disclosed – for example, an unapproved renovation or a boundary issue – they may lodge a claim with VCAT seeking compensation or, in rare cases, to rescind the sale. In 2026, we anticipate VCAT will continue to be a key avenue for resolving these types of disputes. Disputes over deposit amounts, or issues arising after a sale has completed, can also be handled by VCAT. The process typically involves lodging an application, attending a directions hearing, and potentially a final hearing. Currently in Melbourne, legal representation isn’t always required at VCAT, but is often favoured for complex cases. Given the strong demand for properties in the Eastern Suburbs, particularly around school zones like Balwyn and Doncaster, thorough preparation of the Section 32 is paramount to minimise potential VCAT claims.

VCAT provides a pathway for resolving property-related disagreements outside of the traditional court system, offering a more accessible and efficient process for all parties.

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