Property managers in Victoria act as intermediaries between property owners and tenants, handling the day-to-day operations of a rental property. Their core function is to maximise rental income while ensuring the property is well-maintained and legally compliant.
As of December 2025, in Melbourne’s Eastern Suburbs, property management services typically include tenant selection – conducting viewings, background checks, and referencing – and lease agreement management. Rent collection, routine property inspections (usually quarterly), and arranging repairs and maintenance are standard. Currently in Melbourne, property managers also handle all tenant communication, including addressing maintenance requests and lease renewals. They are responsible for understanding and adhering to Victorian legislation, including the Residential Tenancies Act 1997, and upcoming changes announced for 2027 regarding minimum energy efficiency standards. Fletchers’ experience shows that in 2026, owners increasingly favour comprehensive management packages, recognising the time and expertise required to navigate the rental market effectively. Expect management fees to typically range between 7-10% of the weekly rent, plus GST. A key aspect is providing detailed financial reporting to owners, outlining income and expenses.
Essentially, property management provides a hands-off investment solution for property owners, allowing them to benefit from rental income without the direct responsibility of tenant and property oversight.