What’s VCAT and when do I use it in Victoria?

The Victorian Civil and Administrative Tribunal (VCAT) is Victoria’s specialist tribunal resolving a wide range of civil disputes, including those relating to property. It provides a less formal and often more cost-effective alternative to court proceedings.

When selling property in Melbourne, as of December 2025, VCAT most commonly arises in disputes concerning incorrect disclosures on a Section 32 Vendor Statement. This statement details crucial property information buyers rely on. If a buyer discovers a material fact wasn’t disclosed – for example, unapproved building works or a neighbour dispute – they may lodge a claim with VCAT seeking compensation or, in rare cases, to rescind the sale. Currently in Melbourne, we’re seeing increased scrutiny of pool barrier compliance and planning permits, meaning these are frequent areas of potential VCAT claims. Preparing a comprehensive and accurate Section 32 with your agent is vital. Disputes over deposit amounts or conditions of sale can also be heard at VCAT. The process typically involves mediation, and if unresolved, a hearing before a VCAT member. In 2026, with continued market activity in the Eastern Suburbs, particularly around family homes in areas like Balwyn and Doncaster, thorough due diligence remains key to minimising potential disputes.

VCAT provides a pathway for resolving property-related disagreements outside of the court system, offering a practical solution for both vendors and purchasers.

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